Cancellation Policy
Conference registration cancellations
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Cancellations received one month or more prior to the conference will receive full refund
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Cancellations received up to three weeks prior to the conference will receive the ACL membership (if paid as part of the registration) and reimbursement of all amounts paid above the first $200
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Cancellations received within three weeks prior to the conference and all no-shows will not receive reimbursements but will receive the current full year ACL membership (if paid as part of the registration).
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Cancellations due to governmental travel restrictions or failure to obtain a visa or serious illness that prevents travel to attend the Conference will receive a full refund regardless of when notification is received by the ACL Office.
Cancellation of hotel bookings made via the registration form
Deposits
Accommodation will not be confirmed until a deposit of one night’s tariff is received by credit card or full payment by electronic funds transfer or cheque is made. This deposit will be forwarded to your hotel and will be credited to your room account. Delegates must settle the balance of their account with the hotel concerned upon check out. If accommodation deposits are not received by Friday 1 June 2018 your room will be released back to the hotel. The Conference Secretariat does not take responsibility for accommodation if deposits are not received by this date.
Deadline for accommodation bookings
The Conference Secretariat must return all unsold rooms to the hotels/apartments on Friday 1 June 2018, therefore accommodation bookings after this date cannot be guaranteed. The rates quoted are only valid for bookings made by Friday 1 June 2018.
Cancellations
No accommodation deposits will be refunded after Friday 1 June 2018. Participants who confirm an accommodation booking with a credit card and who cancel after Friday 1 June 2018 or participants, who fail to arrive on the specified date, will be charged for the entire cost of their accommodation. There will be no cancellation allowance for failure to secure a visa to Australia.
Late bookings
Late bookings can be made through the Conference Secretariat after Friday 1 June 2018 but are subject to availability, and credit card details are required to secure the reservation.
Change of booking
Any change in booking must be made in writing to the Conference Secretariat and not directly to the hotel. Please note charges may apply after Friday 1 June 2018.